Frequently asked questions

What if I currently have a website with another company?

This is a common question, and we’re here to streamline the process for you. We begin by building your site on a separate URL address, allowing you time to coordinate with your current website provider to transfer the domain address to us. Once we have the domain address in hand, we seamlessly migrate the site to your chosen address, and voila! You’re up and running with your new custom site. There’s minimal effort required on your end – we handle the technical aspects to ensure a smooth transition to your new website.

Yes! You pay use your monthly rate plus tax and we take care of everything else. You domain registration renewals, hosting cost, security, ect. We utilize our expertise so you can continue running and focusing on your business.

Absolutely! Crafting a website that truly reflects your business requires careful consideration and collaboration. Our designers take the time to meet with you, gaining insights into your business, understanding its culture, and assessing your organization’s atmosphere before tailoring a custom site for you. Plus, we pride ourselves on capturing the essence of your business through our own professional photography.

Typically, this process results in a turnaround time of about 2 to 3 weeks from our initial conversation to the launch of your site.

Once the site is completed, your designer will schedule a meeting with you to present the site and address any final revisions before making it live. Your satisfaction is our priority, and we want to ensure that your website accurately reflects your vision and meets your expectations.

For our Managed Plan clients we send quarterly invoices (if you need it monthly just let us know). These are paid in advance for the months upcoming. We send out an invoice via email allowing you to pay with your credit or debit card right from the comfort of your home or business. We also accept checks as well. 

For our Build & Release websites we will send an invoice out after the final approval has been given. Once the invoice is paid, we will begin the final process of linking your site up to your hosting and domain (unless you prefer to do it yourself).

We are always here to help. If you are on one of our Managed Plans you simply reach out to your web designer and they will take care of the issue at no cost to you. 

If you have purchased a Build & Release website, you may reach out to your web designer and they will assist you with your site at an hourly rate.